Terms & Conditions

1. Interpretation and Definitions

Interpretation

Capitalized terms have the meanings defined below. The same meanings apply whether they appear in singular or plural.

Definitions

1. Company ("M5 Chat", "We", "Us", or "Our") refers to the provider of the Service.
2. Service means the website, products, and features provided by M5 Chat, accessible from m5.chat.
3. Account means a unique account created for You to access parts of the Service.
4. Content means text, images, code, links, or other material posted, uploaded, or otherwise made available through the Service.
5. You means the individual or legal entity accessing or using the Service.
6. Country refers to Indonesia.

2. Acceptance & Eligibility

1. By accessing or using the Service, You confirm that You can form a binding contract with the Company and that You are at least 13 years old. If You are under the legal age of consent in your jurisdiction, You may use the Service only with consent of a parent or legal guardian.
2. If You use the Service on behalf of an organization, You represent that You have authority to bind that organization to these Terms.

3. Accounts

1. You agree to provide accurate, current, and complete information and to keep it updated.
2. You are responsible for safeguarding your credentials and for all activities that occur under your Account.
3. Notify Us immediately of any unauthorized use or security breach. We are not liable for losses caused by unauthorized use of your Account.
4. We may suspend or terminate Accounts that are inactive, non-compliant, or pose security risks.

4. Acceptable Use

You agree not to use the Service to:

1. Violate applicable laws or regulations, including intellectual property, privacy, and data protection laws.
2. Transmit malware, spam, or harmful code; probe or breach security; or disrupt the Service.
3. Upload Content that is unlawful, harmful, defamatory, obscene, or infringing.
4. Impersonate any person or entity or misrepresent your affiliation.

5. User Content & License

1. You retain ownership of your Content. By submitting Content, You grant Us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, host, reproduce, modify, adapt, publish, translate, display, and distribute such Content for the purpose of operating and improving the Service.
2. You represent and warrant that You have all rights necessary to grant the foregoing license and that your Content does not infringe any third-party rights.
3. We may remove or disable Content that violates these Terms or the law.

6. Intellectual Property

The Service, including its design, software, and all content (excluding User Content), is owned by the Company or its licensors and protected by applicable laws. We grant You a limited, non-exclusive, non-transferable, revocable license to use the Service for personal or internal business purposes in accordance with these Terms.

7. Third-Party Services

The Service may contain links or integrations with third-party services (e.g., social login). We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party services is subject to their terms and policies.

8. Fees, Subscriptions & Trials (If Applicable)

1. Some features may require payment of fees or a subscription. Prices, billing periods, and renewal terms will be presented at checkout.
2. Unless stated otherwise, subscriptions renew automatically until canceled. You can cancel in your Account settings, effective at the end of the current billing cycle.
3. We may offer trials or promotional pricing subject to additional terms displayed at signup.
4. Taxes may apply based on your jurisdiction.

9. Warranties & Disclaimers

1. The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, express or implied.
2. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

10. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages; or for loss of profits, data, use, goodwill, or other intangible losses arising from your use of or inability to use the Service.

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to your use of the Service or violation of these Terms.

12. Suspension & Termination

1. We may suspend or terminate your access immediately, without prior notice, for any breach of these Terms or if required by law.
2. Upon termination, your right to use the Service ceases immediately. Certain provisions survive termination, including ownership, disclaimers, indemnity, and limitations of liability.

13. Governing Law & Dispute Resolution

1. These Terms are governed by the laws of Indonesia, without regard to its conflict of laws principles.
2. Any dispute shall first be resolved through good-faith negotiations. If unresolved, the dispute may be submitted to the competent courts in Jakarta, Indonesia, unless applicable law requires otherwise.

14. Changes to These Terms

We may modify these Terms from time to time. Changes take effect when posted on this page with an updated Effective Date. Continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Miscellaneous

1. Severability: If any provision is held invalid, the remaining provisions will remain in effect.
2. No Waiver: Failure to enforce any right is not a waiver of such right.
3. Entire Agreement: These Terms, together with the Privacy Policy and any feature-specific terms, constitute the entire agreement between You and the Company regarding the Service.
4. Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, or sale of assets.

Contact Us

If you have questions about these Terms, contact us:

By email: team@m5.chat